Privacy Policy
Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or make a purchase from our online store.
1. Information We Collect
When you place an order or interact with our store, we may collect the following information:
- Name
- Billing and shipping address
- Mobile number
- Email address
- Payment information (processed securely by third-party payment providers)
- Vehicle details required for custom-made products (such as make, model, variant, model year, seating configuration, and seat photographs where applicable)
- Device information, browser type, IP address, and browsing activity through cookies and analytics tools.
2. How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Manufacture custom-made products accurately
- Verify vehicle details
- Provide customer support
- Send order updates and delivery information
- Improve our products, services, and website experience
- Prevent fraudulent transactions
- Comply with applicable legal obligations
3. Payment Security
All online payments are processed through secure third-party payment gateways. We do not store or have access to your complete debit card, credit card, or banking credentials.
4. Custom Product Information
For custom-made products, vehicle details and photographs may be collected solely for manufacturing purposes. This information is used only to ensure accurate product fitment and is handled with appropriate confidentiality.
5. Cookies
Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze website traffic, and enhance overall functionality.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing of Information
Personal information is never sold or rented to third parties.
Information may be shared only with trusted service providers involved in:
- Payment processing
- Shipping and logistics
- Manufacturing and order fulfillment
- Technology and website services
- Legal or regulatory compliance where required
These parties receive only the information necessary to perform their services.
7. Data Security
Reasonable administrative, technical, and physical security measures are implemented to protect personal information against unauthorized access, misuse, alteration, or disclosure. While every effort is made to safeguard your data, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
Personal information is retained only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and maintain business records.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal or contractual obligations
- Withdraw consent where applicable
10. Third-Party Services
Our website may integrate with third-party platforms for payment processing, shipping, analytics, marketing, and other business operations. These services operate under their own privacy policies, and we encourage users to review those policies separately.
11. Children's Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in business practices, legal requirements, or service offerings. Any updates become effective immediately upon publication on this page.
13. Consent
By accessing, using, or placing an order through this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the collection, use, and processing of your information as described above.